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The apps you love.
From a place you can trust.
For over a decade, the App Store has proved to be a safe and trusted place to discover and download apps. But the App Store is more than just a storefront — it’s an innovative destination focused on bringing you amazing experiences. And a big part of those experiences is ensuring that the apps we offer are held to the highest standards for privacy, security, and content. Because we offer nearly two million apps — and we want you to feel good about using every single one of them.
Shipping Policy
Free next-day shipping:
Usually available on any in-stock Mac, iPhone, iPad, Apple Watch, or Apple TV.
Free two-day shipping
Available on most in-stock items.
You can see which shipping method items in your bag qualify for. Free next-day and two-day shipping is not available on customized Mac computers, engraved products, and certain order types, including orders paid for with financing or by bank transfer. Cutoffs apply. See checkout for estimated delivery dates.
Apple uses the best carriers in the business to make sure your order gets to you on time. Please note that we do not deliver to P.O. box addresses.
Guaranteed shipping services
In some areas, you can also choose faster delivery options for an additional fee.
Scheduled Courier Delivery → Delivers on the same day, within two hours (available during business hours on select items, to certain zip codes)
Where available, you can choose a scheduled delivery service for each item in your order.
Delivery times may vary according to your selected address and item availability. A signature may be required.
Guaranteed Next-Day Shipping → Delivers in one business day
Where available, you can choose a scheduled delivery with setup for each item in your order. Delivery times may vary according to your selected address and item availability. A signature may be required.
Ships Time
The Ships time is an estimate of when the item will leave our warehouse. For example, if an item displays “Ships: 1 business day,” the item will leave our warehouse one business day after you place your order. While Apple works hard to ship every order as quickly as possible, items that are personalized, custom-configured, or more popular may have longer shipping times.
Occasionally, we will confirm shipping and delivery times, then learn we are unable to fulfill the order due to low product availability. In these rare cases, we will notify you by email of the new shipping and delivery times.
Shipping cost
The cost for shipping is calculated and displayed on the Checkout page before you complete your order. Courier Delivery from an Apple Store cost includes tip.
You can find delivery costs at checkout, in the Order Confirmation email, and online when you view your order on the Order Status page.
Puerto Rico
Average transit time is 2–5 days.
Carriers deliver to Culebra and Vieques twice per week.
Overnight shipping is available to some zip codes for an additional cost.
Refund Policy
Standard Return Policy
There are a few important things to keep in mind when returning a product you purchased online from Apple:
You have 14 calendar days to return an item from the date you received it.
Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it.
There are some items, however, that are ineligible for return, including:
Opened software*
Electronic Software Downloads
Software Up-to-Date Program Products (software upgrades)
Apple Gift Cards (includes previous generation Apple Store Gift Cards and App Store & iTunes Gift Cards)
Apple Developer products (membership, technical support incidents, WWDC tickets)
Apple Print Products
*You can return software, provided that it has not been installed on any computer. Software that contains a printed software license may not be returned if the seal or sticker on the software media packaging is broken.
iPhone and iPad Returns — Wireless Service Cancellation
Wireless carriers have different service-cancellation policies. Returning your iPhone or iPad may not automatically cancel or reset your wireless account; you are responsible for your wireless service agreement and for any applicable fees associated with your wireless account. Please contact your provider for more information.
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